Refund Policy
Fair, clear refunds for S-Corp Pay Planner
S-Corp Pay Planner is provided by Rustambek Abdualimov. Paid plans are billed through Paddle, which acts as Merchant of Record for the transaction. This page explains when and how refunds are handled.
14-day window
Refund requests within 14 days of initial purchase
You can request a refund of your initial purchase within 14 days of the original transaction. To request a refund, email scorpwise2@gmail.com from the address associated with your account and include the order or receipt reference Paddle sent you.
Approved refunds are processed by Paddle as Merchant of Record back to the original payment method. Depending on your bank, the refund may take a few business days to appear.
Renewals
Renewal charges
Subscriptions to S-Corp Pay Planner renew automatically at the end of each billing period (monthly or yearly) until canceled. Renewal charges are generally non-refundable once processed, except where required by applicable consumer law or approved on a case-by-case basis.
To avoid being charged for the next period, cancel your subscription before the renewal date from the billing portal linked inside the app. Your Pro access remains active until the end of the current paid period.
Plan changes
Switching between Monthly and Yearly
Monthly → Yearly
Switching from a Monthly plan to a Yearly plan may be applied with proration through Paddle's subscription logic. Any credit for unused Monthly time is reflected in the next charge handled by Paddle.
Yearly → Monthly
Switching from a Yearly plan to a Monthly plan does not create an automatic refund for unused yearly time. Your current Yearly plan remains active until the end of the paid term, and the Monthly plan starts at the next renewal if you have scheduled the change that way.
Cancel any time
You can cancel either plan at any time. Cancellation stops future renewals; it does not by itself trigger a refund of the current paid period.
Exceptions
When we may still help outside the 14-day window
Refunds are not strictly limited to the 14-day window. If you experience a clear billing error, duplicate charge, an unauthorized transaction, or a service issue we could not resolve, contact scorpwise2@gmail.com and we will review your case in good faith and work with Paddle as Merchant of Record to resolve it.
Where mandatory local consumer law gives you stronger refund rights than this policy, those statutory rights apply.
Where to ask
How to request a refund
Email us first
Send a refund request to scorpwise2@gmail.com from your account email, with the Paddle receipt or order reference.
Or contact Paddle directly
Because Paddle is the Merchant of Record, you can also raise billing or refund questions with Paddle through the receipt email Paddle sent you, or via paddle.net.
What happens next
We review the request, and (where eligible) Paddle issues the refund to your original payment method. We aim to respond to refund requests within a few business days.
Updates
Changes to this policy
This Refund Policy may be updated from time to time. The current version is always posted on this page. The refund window for any given purchase is the one stated on this page at the time of that purchase.